X-Bytes / Fault finder
Let’s make sense
of the symptoms.
A few simple questions to help you decide your next step and explain the fault to our workshop.
Start here
No technical
jargon needed.
This guide prepares a useful enquiry. A confirmed diagnosis and repair quote require an assessment.
If there is smoke, a burning smell, a damaged cable or liquid inside the unit, stop using it. Disconnect it only if safe to do so and contact the workshop.
Explore equipment-care tips ↗Your next step
WhatsApp opens with your answers. You can attach photos before sending.
