X-Bytes / Fault finder

Let’s make sense
of the symptoms.

A few simple questions to help you decide your next step and explain the fault to our workshop.

Start here

No technical
jargon needed.

This guide prepares a useful enquiry. A confirmed diagnosis and repair quote require an assessment.

If there is smoke, a burning smell, a damaged cable or liquid inside the unit, stop using it. Disconnect it only if safe to do so and contact the workshop.

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